Outlook2000

Skill Sets

Exam Objectives

Use Outlook 2000 Mail to communicate with others inside and outside your company

	Read mail
	Send mail
	Compose mail by entering text
	Print mail
	Address mail by entering text
	Use mail features (forward, reply, recall)
	Use address book to address mail
	Flag mail messages
	Navigate within mail
	Find messages
	Configure basic mail print options
	Work with attachments
	Add a signature to mail
	Customize the look of mail
	Use mail templates (themes) to compose mail
	Integrate and use mail with other Outlook components
	Customize menu and task bars

Use Outlook 2000 to manage messages

Use the Outlook 2000 calendar

	Navigate within the calendar
	Schedule appointments and events
	Set reminders
	Print in calendar
	Schedule multi-day events
	Configure calendar print options
	Customize the calendar view
	Schedule recurring appointments
	Customize menu and task bars
	Add and remove meeting attendees
	Plan meetings involving others
	Save a personal or team calendar as a Web page
	Book office resources directly (e.g., conference rooms)
	Integrate calendar with other Outlook components

Navigate and use Outlook 2000 effectively

	Use Outlook Help and Office Assistant.
	Move items between folders
	Navigate between Outlook components
	Modify the Outlook Master Categories List
	Assign items to a category
	Sort information using categories
	Use the Office Clipboard

Use Contacts

	Create, edit, and delete contacts
	Send contact information via e-mail
	Organize contacts by category
	Manually record an activity in a journal
	Link activities to a Contact
	Sort contacts using fields

Use Tasks

	Create and update one-time tasks
	Accept and decline tasks
	Organize tasks using categories
	Assign tasks to others
	Create tasks from other Outlook components
	Change the view for tasks

Integrate Office applications and other applications with Outlook 2000 components

Create and use Office documents inside Outlook 2000

Use Notes