Compaq - Cyber Networks

Compaq

Compaq Courses:

APS PORTABLE PRODUCTS - more on this course...
APS DESKTOPS & WORKSTATIONS - more on this course...
APS PROLIANT SERVERS - more on this course...

COMPAQ ACCREDITED PROFESSIONAL PROGRAMME

The Compaq Accredited Professional program is a world-class certification program benchmarked around the world to ensure validation of the technical competencies and expertise required to plan, deploy, support and service Compaq technology and solutions.
The Compaq Accredited Professional program provides IT professionals with the education, tools, and skills needed to succeed in today's highly competitive landscape.

VALUE OF CERTIFICATION
Today's business climate requires employers to fill their IT positions with a proficient and productive workforce. As demand for skilled IT professionals has outstripped supply, certification has evolved to become a measurement that helps organizations with their hiring decisions.
The Compaq Accredited Professional program provides a solid value proposition for potential candidates, employers, and customers who call on Compaq Accredited Professionals to keep their information systems running.

Candidates
The Compaq Accredited Professional program provides a framework for the professional development of the individual by:

Prescribing technical skills and competency requirements essential to ensure that an individual is proficient and effective in the delivery of Compaq solutions and services
Increasing an individual's credibility and providing a competitive edge with certification credentials
Enhancing proficiency and career viability
Encouraging employers to value the strategic advantage that comes from maintaining a staff of trained and certified professionals

Employers
The Compaq Accredited Professional program offers the employer a "certification resource" for identifying skills and managing the development of professionals they employ by:

Providing a workforce development framework
Incorporating certification as a differentiator in recognizing staff for promotions and salary increases
Adopting certification as a standard hiring practice
Using certification to improve employee morale and increase employee productivity
Providing outstanding and consistent service which benefits the company and provides:
Customer satisfaction
Competitive advantage
Increased revenues, attract more profitable projects
Stronger business value to customers

Customers
Customers looking for strong assurance of a successful outcome for an infrastructure or solution project should specify that a Compaq Accredited Professional be engaged in the design, deployment and ongoing service.
The Compaq Accredited Professional program makes a significant contribution in delivering the benefits customers are typically looking for in an IT solution:

Customer Satisfaction
Lowest total cost of ownership
Managed risk
Certified competence when delivering projects
Confidence of a successful outcome for a project
Fast and professional service

ACCREDITED PLATFORM SPECIALIST (APS) TRAINING

Objective: Remedial Maintenance, Warranty Level Support
Target Audience: Compaq Services Field Engineers, Service Authorized Partner Warranty Engineers
Competencies and Knowledge: Remedial Maintenance and Break/Fix, Systems Technology Fundamentals, Compaq Product Line, Compaq Diagnostic Tools Proficiency, Compaq Troubleshooting Methodologies, FRU Call out and Replacement, Hardware Configuration, Installation and Upgrade, Hardware Key Differentiators, Platform/Operating System Startup and Shutdown,
Hardware and Driver Installation and Configuration, How to do warranty business with Compaq

APS PORTABLE PRODUCTS

On completion of this curriculum, the Accredited Platform Specialist Portable Products will be able to conduct service and support for the Compaq Portables Line.

Prerequisites	Code	APS Curriculum
A+ accreditation or in depth computer technology knowledge, minimum of 6 months' industry experience	PORTSERV	Servicing Compaq Portable Products PORTSERV